If the food is really good I don't mind getting lax service, but we are talking about Woodruff Rd where if your service isn't good a patron only has to travel 200 feet to the next establishment. And so this is how our evening at Tropical Grille went.
There was only one person working behind the counter and the other individual was on break. Not a big deal but when you are standing there for five minutes and the phone rings and the server takes the takeout order, I get a little peeved. When we put our orders in , Becky had the Vegetarian Chop, Maeve had the Cuban Style Steak sandwich, and I had the Chicken Caesar Wrap.
As you can see from above only two orders were completed. Mine was to come out later. The often difficult Chicken Caesar wrap requires a deft touch to make. Meanwhile Becky's Chop came without the bed of rice the Chop is known for.
Only one to get a correct meal
So after ten minutes of waiting for my meal I went to counter to ask them. The blank stare of the two behind the counter said it all. No wrap for you!!!. He quickly apologized and made the wrap but by then the girls had finished .
I had mine to go, hence the plastic bag.
Overall the food was average and the service was well under par to be nice.
Ratings (0 to 5 stars)
Service 1/2 star
Food 2 stars
Next up is Kimchee Korean BBQ
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